If you’re looking for a work-from-home position and have never done any telemarketing before, the idea can be intimidating. But when it comes to finding your first at-home job in sales, there are many advantages to consider.
Telemarketing is often an entry level opportunity that allows you to build skills from the ground up without jumping right into high pressure situations. In this article, we’ll discuss what you need to know about telemarketing from home.
What is telemarketing?
Telemarketing is a sales role that involves making calls to people who are not expecting your call. Telemarketers sell products and services, and offer information or answer customer service questions over the phone.
Merriam-Webster describes telemarketing as “the marketing of products or services over a telecommunications system, typically by telephone.”
This is done to establish contact with potential customers. In the United States, telemarketing has become more broadly used in business-to-business industries and may refer to any kind of marketing technique involving telecommunications.
What skills does a telemarketer need?
Telemarketers should be friendly and have excellent customer service skills. After all, your goal is to get them on board with what you’re selling. You’ll need persistence and patience in order to achieve this – many calls may end up being unsuccessful, so it’s important that you’re able to move on with your work quickly.
Telemarketers should have excellent communication skills in order to make a great first impression and be persuasive when selling products or services over the phone. They also need strong organizational skills, as they will typically juggle multiple projects simultaneously.
In some cases, telemarketing might require knowledge in marketing techniques such as sales psychology. This is typically not required for those just starting out though, so it is best to ask to find out.
The telemarketer typically makes calls either from a home office or the customer’s place of business, and may need to have some basic technical skills in order to set up phone lines.
Telemarketing usually requires you to have a good command of the English language, as you will be speaking with people from various regions and backgrounds.
What equipment do telemarketers need?
Equipment requirements vary for telemarketers. Some might need to invest in a headset and computer, while others may not require anything more than their phone and desk space. You can also use your smartphone as long it has data or wifi access.
Telemarketers usually have a dedicated work area free from distractions.
Who hires for work from home sales jobs?
Companies that hire telemarketers include banks, insurance companies and utility providers.
A good way to find telemarketing work-from-home is by looking for firms in your area through a public website or an industry association online directory.
You might also want to ask friends and family if they know of any opportunities. Most people are more than willing to help out a friend or relative in need.
Some telemarketing positions require an upfront investment, while others don’t. But chances are you will be required to purchase your own computer and phone as well as any other equipment necessary for the job.
When applying for work-from-home sales jobs, it’s a good idea to have an updated resume and cover letter handy. Be sure to include any previous experience you may have in telemarketing or related fields as well as your education, whether relevant or not.
Most importantly, be prepared for what the interview process might entail. Many of these companies will require phone interviews before bringing candidates in for a face-to-face meeting.
What are the best telemarketing jobs from home?
One question you might have is which telemarketing jobs are the best. There are many different positions out there, and some may be better-suited to your abilities than others.
In order to find something well-suited and appropriate for you, it pays to do your homework first. It can be helpful to search for telemarketing jobs in your area, or even start paying attention to the job postings that cross your path.
Where to find work from home telemarketing jobs
The Internet is an excellent resource for finding telemarketing jobs from home. There are some sites where you can search by keyword, and others that offer job listings in your area.
If there’s a specific company or type of work-from-home sales position that you have in mind, it may be worth looking into spending some time online.
If you don’t have any specific company in mind, it can also be helpful to find out if your favorite companies offer telemarketing opportunities from home.
Some of the more common places that hire for these jobs are: Amazon, Apple, AT&T and Walmart.
Tips for finding legitimate work from home telemarketing jobs
There are a number of different places to find legitimate work-from-home sales jobs, but not all listings for these positions are created equally.
Here’s some advice on how to spot the good ones:
- Ask yourself if you have any experience working in this field? If so, it will be easier for you to find a position.
- Does the company offer training?
- What are your chances of pay increases and promotions in this job? Is there room for advancement with flexible hours that would allow you to work other jobs from home as well?
- Do they provide ongoing support and access to sales scripts or help getting started with leads and prospects?
- What is the company’s reputation for providing opportunities to work from home and how much support do they offer their employees?
The good thing about telemarketing jobs is that there are a number of reputable companies that recruit people to work at home. They all have different requirements, so it’s important you do your research to find the company that’s best suited for you.
What do at-home telemarketing jobs pay?
Some telemarketing companies, especially those that are recruiting for entry-level positions with no experience required or other requirements such as being bilingual, offer a part-time salary of $12-$15 per hour. Other jobs may pay up to $20 per hour, plus commission and bonuses. In general the company will provide you an hourly wage, and depending on how much work you get done, they will decide what salary to pay you at the end of each week.
There are also companies that offer commission-only telemarketing jobs, which means there is no set starting wage. You earn an income based on your performance in terms of sales volume or number of conversations with qualified leads.
Some telemarketing jobs offer benefits such as medical insurance and a 401(k) plan, but this is not always the case. It’s important to ask about these types of perks before you accept a position to make sure they match your lifestyle needs.
What companies use telemarketing?
Companies that use telemarketing typically do so for marketing or customer service, although there are some that use it to screen job applicants.
The most popular telemarketers in the United States include AT&T and Verizon Wireless, Comcast Cable, Dish Network (DirecTV) and T-Mobile. The vast majority of these companies provide call center services as well as other types of business or government services.
Factors to consider with telemarketing from home jobs
If you’re interested in working from home as a telemarketer, some factors to consider include which skills you have, your work history and what type of company you want to work with.
Some job seekers are qualified for entry-level jobs in sales but not so much for call center management positions. Other factors include whether a candidate is willing to relocate or change their shift schedule if need be.
Telemarketing from home may not be right for everyone. That’s why it’s important to do your research before you commit to a job or company.
Research is important because not all telemarketers will be successful with their at home position so it’s best to know your options ahead of time
Online training as a telemarketer
Several online courses offer training if you’re interested in becoming an at-home telemarketer. Check out I Buy I Review’s comprehensive review of Inbound Closer here. Inbound Closer claims it will help you become a prolific freelance salesman earning commissions for businesses in any niche.